APPOINTMENT REMINDERS
SALON POLICIES
Salt + Sun Hair Co. is a collective salon where each stylist operates independently. While we share a commitment to exceptional service and guest care, individual stylists may have variations in their specific policies.
You will receive an automated text reminder before your scheduled service to allow time to adjust your plans if needed.
CANCELLATIONS AND CHANGES
24 hour notice is required for cancellations or rescheduling. Changes within this window will incur a 50 percent cancellation fee.
Same day cancellations or no shows will be charged 100 percent of the scheduled service.
You are able to edit your booking on Vagaro until 24 hours before your appointment. If you are having issues, or are after the cancellation period and need to let us know you cannot make it to your appointment call, text, or email us directly.
BOOKING REQUIREMENTS
A credit card is required to secure all bookings. Cancellation fees will be charged to the card on file.
Arriving more than 15 minutes late may require rescheduling with the full service fee applied.
Excessive cancellations, reschedules, or missed appointments may result in loss of pre booking privileges
CONSULTATIONS
At Salt + Sun Hair Co., we believe that beautiful color begins with a thoughtful plan. For all lightening services including highlights, lived in color, and color corrections, a consultation is REQUIRED.
CHILDREN
To maintain a calm, safe, and professional environment for all guests, unattended children or children who are not receiving a service are not permitted in the salon. For safety reasons and to preserve a relaxing atmosphere, we kindly ask that all children be supervised and remain outside of service areas unless they are scheduled for an appointment. This ensures a safe space for everyone and allows us to provide each guest with the focused, peaceful experience they deserve.
This step allows us to:
Understand your vision and hair goals
Assess hair health and history
Create a personalized plan tailored to your lifestyle
Answer any questions or concerns you may have
Go over pricing and timing of the desired service
Ensure you know exactly what to expect from your service
The consultation fee will be applied toward the cost of your chosen service, making your experience seamless, transparent, and stress free with no surprises.
SATISFACTION GUARANTEE
At Salt + Sun Hair Co., your satisfaction is our highest priority. We strive to provide every guest with a personalized, thoughtful, and exceptional experience. If you have any concerns about your service, please contact us within 72 hours of your appointment so we can address them promptly. We are committed to working with you to ensure your results meet your expectations
